Frequently asked questions
I’m concerned about pets scratching my floors. Is there anything I can do to prevent this?
To minimize scratches from your pets on your wood floors, there are several things you can do. Around all doors place rugs to minimize dirt and grit from being tracked in, especially if your pet likes to dig. Your best defense, however, is to trim your pet’s nails regularly. If scratches do occur, as they may whether pets live in the home or not, keep in mind that the scratches most likely will be in the floor surface only, and not in the wood. If this situation occurs, consult with a professional wood flooring contractor for specific recommendations about how to repair the scratches, and minimize them in the future.
How do I keep my floors looking new?
How long after I order my floors will it take before they are installed?
What’s the most important factor in deciding what carpet I buy?
Usually the most important decision to make in choosing a carpet is the color. Carpet is the flooring type that offers the widest range of color, and so picking a color you really like is very important.
What materials is carpet made of?
There are 4 major materials carpets can be made from; nylon, polyester, polypropylene, and wool. Nylon and wool are two higher end materials, while polypropylene is much more inexpensive. Polyester represents an in-between in terms of price. Each of these materials have their own pro’s and con’s that can be seen on this page.
How important is the type of padding I buy for my carpet?
Very important! Lets say you have two rooms with the exact same type of carpet, but one has a nice carpet pad and the other has a normal or lower end carpet pad. The difference in comfort between the two rooms will be staggering. A good pad not only makes the carpet much nicer to walk on, but it also makes the room quieter, it insulates the room better, it prevents the carpet from matting down, and keeps the carpet cleaner by providing more room to “breathe”.
How do I decide what type of tile to choose?
It depends on the look you are going for. There are three types of tile that are commonly used in residences; porcelain, ceramic, and natural stone. All three have their pro’s and con’s which can be seen on our “tile” page in the Learning Center.
How worried should I be about grout?
Not very. Just make sure the tiles are installed to their installation specs (as in, don’t try for thinner-than-recommended grout lines) and then seal them a day or two after installation. Sealing your grout will ensure it won’t become discolored.